Frequently Asked Questions
Do I need an ice cream machine to prepare MasterMix?
No. MasterMix can be prepared with or without an ice cream machine. You can use a traditional ice cream maker, Ninja Creami, or a food processor. Please visit our Preparation Instructions page for detailed directions.
Can I use MasterMix with my Ninja Creami or Ninja Creami Deluxe?
Yes! MasterMix works well with both Ninja Creami and Ninja Creami Deluxe machines. Simply whisk the powder with 18% cream, refrigerate for a couple of hours to allow the mix to hydrate, and pour the mixture into your Ninja Creami container without exceeding the maximum fill line. Freeze completely, then process according to your machine's instructions.
How much MasterMix powder and cream do I need?
We recommend using 117 g of MasterMix powder (approximately 0.8 cup) for every 2 cups (473 mL) of 18% cream. For the entire 351 g package, use approximately 1.5 L of 18% cream.
How much ice cream does one 351 g package make?
One 351 g package, combined with 1.5 L of 18% cream, makes approximately 2.5 L of finished ice cream, assuming 40% overrun (air incorporation). The actual yield depends on your preparation method and equipment.
Do I need to prepare the entire 351 g package at once?
Not at all! You can prepare smaller batches using 117 g of powder and 2 cups of 18% cream. One 351 g package is enough for three batches of this size. Simply reseal the package and store the remaining powder in a cool, dry place.
How long does it take to freeze MasterMix ice cream?
It depends on your preparation method. Ice cream prepared in a traditional ice cream maker can be enjoyed immediately as soft serve or placed in the freezer for approximately 2 hours for a firmer texture. If using a Ninja Creami, freeze the mixture completely according to your machine's instructions before processing.
Why is it recommended to refrigerate the mix before freezing?
Allowing the prepared mix to rest in the refrigerator for a couple of hours helps the dry ingredients hydrate properly, improving the consistency and texture of your ice cream.
Does MasterMix contain added sugar?
No. MasterMix contains no added sugar. Instead, we use a combination of xylitol, erythritol, and stevia to provide sweetness. The mix contains naturally occurring sugars from milk ingredients, and any additional ingredients you use may contribute sugar to the finished ice cream.
Can I use milk, lower-fat cream, or a protein shake instead of 18% cream?
Yes, you can experiment with different liquid bases. However, we recommend 18% cream for the best balance of creaminess, texture, and flavour. Using milk or a lower-fat liquid will reduce the fat content but may result in a firmer texture.
Does MasterMix contain preservatives?
No. MasterMix powder does not contain added preservatives.
What sweeteners are used in MasterMix?
MasterMix uses a combination of xylitol, erythritol, and stevia to provide sweetness without adding sugar.
Do I need to cook or pasteurize the mix before freezing?
No. MasterMix is designed for preparation without cooking or additional pasteurization. The ingredients, including egg yolk powder, have already been heat-treated/pasteurized during manufacturing.
How should I store MasterMix powder?
Store unopened packages in a cool, dry place at room temperature. After opening, reseal the package tightly and protect the remaining powder from moisture. Refrigeration is not necessary.
How long can I store prepared ice cream in the freezer?
Homemade ice cream is best enjoyed fresh, as its texture and flavour may change during frozen storage. Keep it in a tightly sealed, freezer-safe container at a consistent freezing temperature to maintain quality.
Do you offer discounts for bulk orders?
Yes! We offer wholesale pricing for qualifying orders of 50 packages or
more. Please contact us at customer.service@mastermixdesserts.com
for pricing and ordering information.
How can I contact MasterMix Desserts?
If you have any questions about our products, preparation methods, or your order, please email us at customer.service@mastermixdesserts.com.
We will be happy to help.